Cancellations Policy:
Once a booking is confirmed, it is considered final. We do not offer any refunds for cancellations under any circumstances.
General
Rescheduling Policy:
Free if you provide us with more than 72 hours notice – Please provide your new booking date within 21 days of the original booking. If we don’t receive a new date within this period, the booking will be void and non-refundable. Not accepted if less than 72 hours notice provided – No rescheduling, this is considered a non-refundable cancellation.
Respect for Property:
You agree to treat the Space, its furnishings, equipment, and other property with care and respect. Any damage or issues must be promptly reported to the studio. Clients are responsible for the repair or replacement costs of any damage caused during their rental. These costs will be deducted from the security deposit (bond). If no bond has been paid, an invoice will be generated, and payment will be required.
Security and Theft:
You shall not engage in any form of theft, unauthorised access, or tampering with property, equipment, or materials within the Space. Any such activities will result in immediate termination of your access to the Space and potential legal action.
Cleanliness and Maintenance:
You are responsible for maintaining the cleanliness and order of the Space. Please clean up after yourself and return any equipment or materials to their original positions after use.
Liability:
We are not responsible for any personal injury, damage, or loss of personal property while using the Space. It is your responsibility to ensure the safety of yourself and your belongings.
Access Restrictions:
You are only permitted to use the Space during the agreed-upon times and for the purposes outlined in your booking or agreement with us.
Smoking Policy:
Smoking is strictly prohibited within the indoor areas. Please use designated outdoor smoking areas. Violation of this policy may result in immediate termination of access.
Noise Restrictions:
External speakers, live entertainment including the use of drums and DJs are not permitted. Clients must use our in-house surround sound system, connected via Bluetooth for streaming. Violation may result in termination of access and may lead to the retention of the bond, as outlined in the relevant clause.
Offensive Content:
The creation of explicit or offensive including but not limited to, sexually explicit material, hate speech, violent or discriminatory content, is not permitted within the Space. We reserve the right to terminate access for any client found in violation of this policy.
Guests and Visitors:
If your agreement allows for guests or visitors, you are responsible for their behavior and compliance with these terms and conditions. Any violations by your guests will be considered as your own and may result in termination of access and/or the retention of the bond, as outlined in the relevant clause.
Security and Surveillance:
For the safety and security of all clients, video surveillance may be in operation in common areas. Please be aware that your activities within the Space may be recorded.
Termination and Bond Retention:
We reserve the right, at our discretion, to terminate access and retain all bonds paid if any terms are violated, including those outlined here or communicated otherwise, or if damages occur to the property. By paying a bond to the studio, you acknowledge and accept that the retention of the bond is at our discretion in accordance with these terms or any other terms communicated to you.
Disclaimers:
We make no warranties or guarantees about the suitability, safety, or availability of the Space for your intended use.
Modification of Terms:
Governing Law:
These Terms are governed by the laws of Victoria, and any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Client Provided Content:
We respect and adhere to copyright laws, and we assume that any content, including text, images, music, or any other creative elements provided by the client for incorporation into a project is either owned by the client or that the client has obtained the necessary permissions and rights to use such content. We are not responsible for verifying the copyright status of content provided by the client.
Content Creation:
When you engage our services to create content, such as reels, videos, or other media, we follow your specific instructions and vision. We do not assume responsibility for the content, including any written, visual, or auditory elements, that you request us to create, provided that it complies with applicable laws and our ethical guidelines.
Usage Rights:
Unless otherwise specified in an agreement, we grant the client a license to use the content we create. Furthermore, No Filter Studios Pty Ltd retains the right to use the content for promotional, portfolio, or other business-related purposes.
Intellectual Property Disputes:
In the event of any copyright or intellectual property disputes related to content provided by the client or created at the client’s request, the client shall be solely responsible for resolving such disputes. We will, upon request, cooperate to the best of our abilities and provide any relevant information to assist in the resolution process.
We may update or modify these Terms at our discretion, and any such changes will be communicated to you in writing.